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Case Study

Large Australian retailer

RetailAccess Review

Workforce access reviews collapsed across 5 Microsoft Entra IDs and 8 Active Directory forests into a single unified review cycle.

A large Australian retailer uses Apporetum to run application-owner and line-manager access reviews across 5 Microsoft Entra IDs and 8 Active Directory forests in a single unified view. One review per person, not thirteen.

Multi-Tenant Access ReviewsMulti-Forest Access ReviewsApplication Owner ReviewsLine Manager ReviewsMulti-Tenant Orchestration

Headline metric

5 Entra IDs + 8 AD Forests

Microsoft Entra IDs and Active Directory forests reviewed in one cycle

Scale and shape

  • 5Microsoft Entra IDs
  • 8Active Directory forests
  • WorkforceApplication owner and line manager reviews
  • SovereignDeployed inside the retailer's own Australian Azure tenant
Problem

The challenge

What was driving the engagement

  • The retailer's identity estate was fragmented across 5 separate Microsoft Entra IDs and 8 Active Directory forests, a legacy of brand structure, acquisitions and parallel IT histories.

  • Without a unifying surface, access reviews had to run independently in thirteen separate directories.

  • Application owners and line managers were being asked to review the same person multiple times, often without knowing which Entra ID or forest they were looking at.

  • Manual reconciliation in spreadsheets produced brittle audit evidence and missed certifications.

Solution

What Apporetum did

Australian-built, cloud-native on Microsoft Entra, deployed inside the customer's own Australian Azure tenant

  • Apporetum was deployed into the retailer's own Australian Azure tenant. Australian-built, cloud-native on Microsoft Entra, with no per-user licensing.

  • Workforce identities were correlated across all 5 Microsoft Entra IDs and all 8 Active Directory forests into a single unified record per person.

  • Application owners and line managers were given one consolidated review experience. They see the whole person across the whole estate, not one directory at a time.

  • Reviews now run as a single cycle producing a single evidence pack for audit, instead of thirteen parallel exercises.

Outcomes

The result

What the customer can now show, prove and defend

5 Entra IDs + 8 AD forests

certified in a single unified review cycle

One review per person

for application owners and line managers, across the full estate

Consolidated evidence

one audit pack covering cloud and on-premises directories

Sovereign

deployed inside the retailer's own Australian Azure tenant

Why Apporetum

Australian-built, sovereign, fast to value

Apporetum is built specifically for Australian organisations who need Identity Governance and Administration (IGA) on Microsoft Entra without shipping identity data offshore, without per-user licensing, and without waiting quarters for value.

  • Deployed in the customer's own Australian Azure tenant

    Identity data stays inside the customer's sovereign boundary.

  • Value from deployment, in weeks not quarters

    Insight mode from day one, deterministic governance shortly after.

  • Fixed monthly cost, no per-user licensing

    Cost stays predictable as the identity estate grows.

  • Cloud-native on Microsoft Entra, not parallel to it

    Apporetum extends Entra ID and Entra External ID rather than replacing them.

Recognise the shape of this problem?

Book a quick demo and we will walk you through how Apporetum has solved similar problems for organisations in your industry, inside their own Australian Azure tenant.

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