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Case Study

Large Australian healthcare provider

HealthcareIdentity ManagementAccess ReviewData Insights

Identity observability and governance review across application registrations, workload identities, agent IDs and PIM, inside the provider's own Australian Azure tenant.

A large Australian healthcare provider deployed Apporetum into its own Australian Azure tenant to audit identity hygiene across application registrations, workload identities, agent IDs and PIM. Apporetum surfaced over-permissioned applications, accounts drifting out of lifecycle and standing privilege the security team did not previously have evidence for.

Identity ObservabilityHygiene AuditApplication Registration GovernanceWorkload Identity GovernanceAgent ID GovernancePIM Review

Headline metric

Hygiene at scale

across HR, Microsoft Entra ID and applications

Scale and shape

  • HealthcareLarge Australian healthcare provider
  • HybridMicrosoft Entra ID and on-premises infrastructure
  • App + Workload + Agent IDsApplication registrations, workload identities and agent IDs in scope
  • SovereignDeployed inside the provider's own Australian Azure tenant
Problem

The challenge

What was driving the engagement

  • Years of application growth left a backlog of Microsoft Entra application registrations with permissions no one could fully evidence as still required.

  • Workload identities and emerging agent IDs were proliferating without a deterministic governance surface.

  • Accounts were falling out of lifecycle management. Staff and contractors moved on, their accounts lingered, and the security team had no efficient way to find them at scale.

  • PIM permanent assignments had accumulated over time, with limited audit trail behind why each one existed.

  • As a healthcare provider, sensitive data could not leave the Australian cloud. Observability had to be deployable inside the provider's own Azure tenant.

Solution

What Apporetum did

Australian-built, cloud-native on Microsoft Entra, deployed inside the customer's own Australian Azure tenant

  • Apporetum was deployed into the provider's own Australian Azure tenant. Australian-built, cloud-native on Microsoft Entra, and live in weeks.

  • Identity Observability was run across HR, Microsoft Entra ID and applications, producing a unified picture per person and per non-human identity.

  • A targeted hygiene audit was executed against the correlated data, surfacing accounts that had quietly fallen out of lifecycle management.

  • Application registration governance review, workload identity review and agent ID review were delivered in a single pass.

  • PIM review focused on standing privilege: what was assigned, by whom, and whether it should still exist.

Outcomes

The result

What the customer can now show, prove and defend

Large-scale findings

across over-permissioned application registrations, agent IDs and workload identities

Lifecycle drift

accounts that had fallen out of lifecycle management surfaced for remediation

PIM evidence

standing privilege reviewed with defensible audit trail

Sovereign

patient-adjacent identity data never left the provider's Australian Azure tenant

Why Apporetum

Australian-built, sovereign, fast to value

Apporetum is built specifically for Australian organisations who need Identity Governance and Administration (IGA) on Microsoft Entra without shipping identity data offshore, without per-user licensing, and without waiting quarters for value.

  • Deployed in the customer's own Australian Azure tenant

    Identity data stays inside the customer's sovereign boundary.

  • Value from deployment, in weeks not quarters

    Insight mode from day one, deterministic governance shortly after.

  • Fixed monthly cost, no per-user licensing

    Cost stays predictable as the identity estate grows.

  • Cloud-native on Microsoft Entra, not parallel to it

    Apporetum extends Entra ID and Entra External ID rather than replacing them.

Recognise the shape of this problem?

Book a quick demo and we will walk you through how Apporetum has solved similar problems for organisations in your industry, inside their own Australian Azure tenant.

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