Case Study
Australian federal government agency
Self-service access and delegated access management for 100+ applications, deployed inside an Australian federal government agency's own sovereign Azure tenant.
An Australian federal government agency replaced a ticket-driven access process with Apporetum self-service access and delegated approval across 100+ applications, running entirely inside the agency's own Australian Azure tenant.
Headline metric
100+
applications brought under self-service access
Scale and shape
- 100+applications under self-service access
- FederalAustralian federal government agency
- SovereignDeployed inside the agency's own Australian Azure tenant
The challenge
What was driving the engagement
Every access request across more than 100 applications passed through a central IT queue, which had become the agency's slowest control rather than its strongest.
Application owners had the context to approve their own access but no delegated tooling to do so with an audit trail.
The agency had no unified view of who held what across its identity estate, which made it hard to evidence access against agency policy.
As a federal entity, data residency and sovereignty were non-negotiable. Any platform had to run inside the agency's own Australian Azure tenant.
What Apporetum did
Australian-built, cloud-native on Microsoft Entra, deployed inside the customer's own Australian Azure tenant
Apporetum was deployed from the Azure Marketplace into the agency's own Australian Azure tenant. Australian-built, cloud-native on Microsoft Entra, and live in weeks.
100+ applications were packaged for self-service access, with delegated approval routed to the application owners and line managers who actually know the request.
Apporetum Identity Observability was layered across the estate so the agency could see who held what across HR, Entra ID and the applications themselves.
Every approval, change and revocation was captured against the same governance surface, giving the agency a defensible audit trail it could share with assessors.
The result
What the customer can now show, prove and defend
100+
applications brought into self-service access in a single rollout
Delegated
access approvals returned to the application owners who own the risk
Continuous
identity observability across the agency's identity estate
Sovereign
data residency and hosting kept inside the agency's own Australian Azure tenant
Australian-built, sovereign, fast to value
Apporetum is built specifically for Australian organisations who need Identity Governance and Administration (IGA) on Microsoft Entra without shipping identity data offshore, without per-user licensing, and without waiting quarters for value.
Deployed in the customer's own Australian Azure tenant
Identity data stays inside the customer's sovereign boundary.
Value from deployment, in weeks not quarters
Insight mode from day one, deterministic governance shortly after.
Fixed monthly cost, no per-user licensing
Cost stays predictable as the identity estate grows.
Cloud-native on Microsoft Entra, not parallel to it
Apporetum extends Entra ID and Entra External ID rather than replacing them.
Recognise the shape of this problem?
Book a quick demo and we will walk you through how Apporetum has solved similar problems for organisations in your industry, inside their own Australian Azure tenant.